Role Overview

As a Digital Solution Advisor Specialist for SAP SuccessFactors, you are a customer-facing HCM solution expert who plays a critical role in driving pipeline, supporting deals, and accelerating cloud adoption across the SAP Human Capital Management portfolio.

You translate customer HR and people strategy challenges into compelling, value-based solution narratives, partnering closely with Sales, VAT, and Customer Success teams. Your focus is on executive-level storytelling, solution discovery, and digital engagement, helping customers modernize HR processes and deliver exceptional employee experiences with SAP SuccessFactors.

Key Responsibilities

1. Deal & Presales Support
2. Lead and deliver high-impact digital and virtual solution engagements for SAP SuccessFactors (Core HR, Talent, Employee Experience, Workforce Analytics, etc.)
3. Execute and tailor executive-level presentations, demos, and solution walkthroughs aligned to customer business priorities
4. Conduct discovery sessions to understand customer HR challenges, transformation goals, and SuccessFactors fit
5. Partner with Sales and VAT teams to develop value-based narratives, customer roadmaps, and cloud transition strategies
6. Support RFx responses, proposals, and competitive positioning for HCM opportunities
7. Contribute to post-sale continuity by supporting smooth handovers and customer success motions
8. Demand Generation & Market Development
9. Support digital demand generation initiatives focused on HCM and SuccessFactors
10. Collaborate with Marketing and DG teams to refine targeted, persona-driven content for HR decision-makers
11. Participate in webinars, virtual events, and campaigns to increase pipeline and market awareness
12. Digital Content & Assets
13. Contribute to the creation and continuous improvement of SuccessFactors-specific digital assets, presentations, demos, and storytelling materials
14. Maintain and curate solution content libraries to enable scalable, low-touch customer engagements
15. Ensure content reflects latest product capabilities, customer success stories, and industry trends
16. Sales Enablement
17. Support sales enablement through training materials, solution guides, and best practices
18. Act as a trusted HCM solution advisor for sales teams, helping them navigate customer conversations with confidence
19. Share feedback from the field to continuously improve messaging and solution positioning

Required

Experience & Qualifications

1. Bachelor’s degree (or equivalent) in Business, HR, Information Systems, or a related field
2. 2+ years of experience in presales, solution advisory, consulting, or customer-facing roles (or 4+ years in relevant HR technology / SaaS environments)
3. Solid understanding of HCM processes (Core HR, Talent, Performance, Learning, Employee Experience)
4. E