SAP SuccessFactors Administrator

What We're Looking For

1. Provide ongoing technical knowledge and consultation on SuccessFactors Learning and Onboarding 1.0 modules.
2. Manage day-to-day operations, ongoing system configuration, testing and deployment.
3. Manage bi-annual release updates and work with leadership to determine enablement plan.
4. Collaborates with HR technology and other departments for process optimization; provides recommendations on configuration changes to meet business needs.
5. Continuously review system capabilities to align with future organizational growth objectives.
6. Project management of 3rd party integrations with SuccessFactors modules.
7. Collaborates with HR analytics team to builds and utilize custom reports and dashboards; provides support in analysis of system data.
8. Troubleshoot and resolve system interface errors, system related issues and unexpected results.
9. Create and maintain system and process documentation in collaboration with the process owner.
10. Develop, document and maintain system admin procedures.
11. Provide support of end users by managing cases in our HR service delivery tool.
12. Participate on current and future HR system related projects (including upcoming move of our core HR to the cloud).
13. Conduct audits in a consistent and timely manner and take actions to remedy any issues.
14. Interaction with SuccessFactors Support to manage tickets as needed.

Skills That Make a Difference

1. Bachelor’s degree in a related field.
2. 3+ years of SAP HCM/SuccessFactors administration experience, including Learning and Onboarding modules and Employee Central
3. Proven experience troubleshooting system issues OR previous systems administrator/analyst experience.
4. Must be proficient in written and verbal communication in English at Intermediate/Advanced level.
5. Partnership mindset, high level of business acumen, ability to work well in a team and independently, and operates with a high sense of urgency.
6. Microsoft Office experience. Prior experience in a Human Resources or Talent Acquisition role is a plus.
7. SAP SuccessFactors Expert (SFX) accreditations are a plus!
8. System implementation experience is a plus!