This role acts as a strategic technology advisor, providing expert consulting, HR Technology program and policy design, and identification of best practices across global HR processes. The consultant proactively identifies opportunities for system enhancements and partners with functional owners and SVPs to design scalable, value-driven solutions to complex business process challenges.

The position is part of one of the largest Workday implementations across Europe, the US, and globally, offering the opportunity to collaborate with multicultural teams and grow as a recognized expert in Workday. The consultant becomes a technology reference professional, leading highly complex technology initiatives and working collaboratively to design, develop, and deliver innovative solutions that drive high performance and business value.

Key Roles and Responsibilities

1. Responsible for managing and leading at least one of the following modules: Workday HCM & ORG, Absences & Time Off, and Time Tracking
2. Act as Subject Matter Expert (SME) and proactively advise HR Strategic Value Partners and HR leadership
3. Lead Workday HR Operations, ensuring standardization, optimization, and continuous improvement of global HR processes
4. Manage changes and small-to-medium projects end-to-end, from requirements gathering through deployment
5. Identify business needs in collaboration with local and global teams, performing analysis, impact assessments, and solution design
6. Partner with Workday Client Partners, Global Process Owners, and local HR hubs to highlight HR functional processes, identify trends, and propose enhanced functionality
7. Document functional business requirements, troubleshoot application issues, and promote proactive use of HRIS capabilities to meet business needs and improve HR operations
8. Analyze business requirements and design, develop, or modify solutions to ensure effective storage, retrieval, and reporting of employee data
9. Provide hands-on functional design and configuration, including design, build, configuration, and testing of Workday solutions
10. Deliver front-line support, troubleshooting, and user training on Workday functionality
11. Plan and test system enhancements, troubleshoot production issues, and retest fixes
12. Document standard operating procedures to ensure consistency and drive process improvements
13. Recommend best practices and solutions aligned with the latest Workday releases and features
14. Resolve incidents raised by key users in a timely and effective manner
15. Manage a queue of Workday cases, prioritizing based on severity and business impact
16. Foster and maintain strong relationships with internal stakeholders and external partners
17. Operate effectively under pressure, meeting deadlines while maintaining high standards of quality, accuracy, and customer service

Main Qualifications, Skills and Abilities

1. Bachelor’s Degree in HR, Information Technology, or related field, or equivalent work experience
2. 9–12 years of experience maintaining Human Capital Management systems
3. Minimum 5 years of Workday experience, with at least 3 years specializing in one or more of the following: Workday HCM & ORG, Absences & Time Off, Time Tracking
4. Previous experience with other HRIS platforms such as PeopleSoft, SAP, SuccessFactors, or Oracle HCM
5. Strong functional knowledge and hands-on experience with Workday HCM & ORG, Absences & Time Off, and Time Tracking
6. Experience providing hands-on support in Security, Report Writing, Calculated Fields, and EIBs
7. Advanced proficiency in Microsoft Word, Excel, Access, and PowerPoint
8. Skills
   Languages: Portuguese
   Languages: Spanish
   Languages: English
   Core HR: HCM
   Core HR: Absence Management
   Core HR: Time Tracking