Key Responsibilities

1. Lead or support the Workday Absence and Time Tracking project rollout in countries currently tracking absence outside of Workday.
2. Partner with HR, Payroll, and other key stakeholders to gather business requirements, translate them into system design, and implement solutions.
3. Design, configure, and maintain Workday modules including Absence, Time Tracking (smaller population), and Business Processes.
4. Work through structured phases: requirement gathering, building, testing, implementation, hypercare, troubleshooting.
5. Respond to daily helpdesk tickets and advanced troubleshooting requests across Absence and Time modules.
6. Investigate and resolve issues where business processes fail or behave inconsistently, especially around recruitment, offer letter generation, or approval flows.
7. Own and improve the back-end setup of Workday business processes and support broader system alignment initiatives.
8. Configure, test, and deploy workflow updates, notifications, and EIBs as needed.
9. Maintain clear documentation for system configuration, support processes, and training materials.
10. Stay informed on new Workday releases and features to recommend platform enhancements.

Required Qualifications

1. Minimum 3 years of hands-on Workday experience, with a strong focus on Absence, Time Tracking, and Business Process configuration.
2. Proven ability to lead or support Workday implementations, rollouts, or cross-country projects.
3. Solid understanding of HR processes and systems architecture.
4. Proficiency in Workday EIBs, reporting, and Excel.
5. Strong problem-solving and root cause analysis skills.
6. Excellent communication skills with the ability to work across different teams and cultures.
7. Prior experience working on cross-functional teams, including HR, Payroll, and COEs.
8. Relevant Workday certifications are a strong advantage.