Key Requirements

1. 3+ years experience as Application Manager
2. 3+ years experience SAP SuccessFactors applications
3. Excellent English and French, Portuguese is a bonus

Key Responsibilities

1. SuccessFactors Recruiting (both Marketing and Management) and Onboarding Support Ticketing End-to-End Case Management: Oversee the entire process from case intake to resolution, prioritising and managing escalations for Dedicated Partners/Distributors, ensuring timely and effective solutions to user issues
2. Evolution Management: Evaluate and implement change requests, collaborating with IT HR Functional Support to ensure alignment with business objectives and compliance with technical requirements.
3. Project Management: Engage in SuccessFactors projects, focusing on the design and implementation phases to ensure successful delivery within defined scope and timelines.
4. Agile Methodology: Utilise agile methodologies, including user story creation, to plan and implement changes effectively. Collaborate with cross-functional teams to ensure user stories are well-defined and prioritised.
5. Release Management: Coordinate monthly releases, defining the budget of days or points required for implementation. Ensure releases are delivered on time and meet quality standards.
6. Backlog Prioritisation: Collaborate with functional support teams to prioritise the backlog based on legal changes, corrective maintenance, interface modifications, and evolutions.
7. Collaboration: Cultivate a collaborative atmosphere by partnering closely with IT HR stakeholders to comprehend their needs and deliver tailored solutions that propel business success